Refund & Cancellation Policy
Tech Webbed Refund & Cancellation Policy
At Tech Webbed, we are committed to ensuring the satisfaction of our clients. Our refund and cancellation policy has been created to provide a transparent and fair process for both parties involved. Please read our policy carefully to understand your rights and obligations.
1. Services
Refunds:
- Initial Consultation: Fees for initial consultations are non-refundable.
- Project-Based Services: Refunds for project-based services will be considered under the following conditions:
- Project Initiation: If the project has not been started, a full refund will be issued.
- Project In Progress: If the project is in progress, a partial refund may be issued based on the amount of work completed. The refund amount will be determined after reviewing the project status and work completed.
- Project Completion: No refunds will be issued once a project is completed and delivered.
Cancellations:
- Client-Initiated Cancellations:
- Cancellations must be communicated in writing to info@techwebbed@gmail.com.
- If a project is canceled before it has started, a full refund will be issued.
- If a project is canceled after it has started, the client will be responsible for the cost of work completed up to the date of cancellation.
- Tech Webbed-Initiated Cancellations:
- In rare cases, Tech Webbed may cancel a project due to unforeseen circumstances. In such cases, clients will receive a full refund for any payments made.
2. Subscriptions
Refunds:
- Monthly Subscriptions: Refunds for monthly subscriptions will not be provided.
- Annual Subscriptions: Refunds for annual subscriptions will be considered under the following conditions:
- If the subscription is canceled within the first 30 days, a full refund will be issued.
- If the subscription is canceled after the first 30 days, a prorated refund will be issued for the remaining months.
Cancellations:
- Client-Initiated Cancellations:
- Clients can cancel their subscriptions at any time by contacting info@techwebbed@gmail.com.
- Monthly subscriptions will not be refunded but will remain active until the end of the current billing cycle.
- Annual subscriptions canceled within the first 30 days will receive a full refund. After 30 days, a prorated refund will be issued.
- Tech Webbed-Initiated Cancellations:
- Tech Webbed reserves the right to cancel subscriptions due to non-compliance with our terms of service. In such cases, refunds will be considered on a case-by-case basis.
3. Additional Information
- Processing Time: Refunds will be processed within 10-15 business days from the date of approval.
- Method of Refund: Refunds will be issued using the original payment method.
- Non-Refundable Services: Certain services may be non-refundable, as specified in the service agreement.
4. Contact Us
For any questions or concerns regarding our refund and cancellation policy, please contact us at info@techwebbed@gmail.com. We are here to assist you and ensure a smooth and satisfactory experience with Tech Webbed.
Thank you for choosing Tech Webbed. We appreciate your trust and partnership.
Sincerely,
The Tech Webbed Team